Website Maintenance Packages
Let us take the worry out of maintaining your website.LET US TAKE THE WORRY OUT OF YOUR WEBSITE
Not everyone wants to maintain their own website. If fact for most of us with a busy lifestyle between running a business, kids activities, and life in general, we hardly have time for the things we enjoy little lone maintaining your own website.
That’s where we come in. We can take care of the content updates, WordPress plugin updates, copy changes, image galleries and much more. This will give you more time to do the things you like to do like, paint the bedroom, mow the lawns - oops, I mean play golf, or go to the beach.
Maintained & Optimised
Keeping your website updated, maintained and optimised to run smooth and quick.
- WordPress monitored & updated
- Sites scanned, cleared and optimised daily
- Plugins monitored and updated daily
Protection & Security
Your site is consistently scanned for malware, hackers, bad bots and spam
- Website Firewall protection
- Constant virus & Broken link scanning
- Hackers & Malware denied
Daily Backups
Your website is backed up daily and can be restored at anytime quickly.
- Daily Website Backups
- Offsite backup locations
- Daily points for quick restores
Content Updates
Website content updates each month.
- Text changes
- Uploading Images
- Programming
WordPress Maintenance Plans
Why do I need to maintain my WordPress website?
WordPress is the worlds most popular website platform and as such, it is constantly being targeted by hackers who will try to break into your site and wreak havoc.
WordPress developers find these vulnerabilities, and create patches to fix them which means regular updates to ensure your WordPress installation clean and safe.
If you do not keep your WordPress website current, you risk becoming the next victim to malicious attacks and have your website and online reputation in tatters.
Most hosting companies will hold you liable for any cost incurred if your site gets hacked and causes damage to the server or for excess data usage.
You wouldn’t drive a car without insurance…. don’t risk your website.
IMPORTANT INFORMATION
- We offer discounts for multiple sites
- Unsubscribe anytime
- Plans available for WordPress websites only.
- Credit Card Subscription
*No Contracts, No Setup Fees, No Termination Fees.
Take the worry out of your website
WORDPRESS MAINTENANCE PLANS FAQs
Do you offer 24/7 Technical Support
We monitor your website 24/7 however our office is open Monday to Friday 9am - 6pm. If you have any issues please submit a support ticket and our technical support team will attend to your request within 24 hours.
Contact SupportWhat Information do you need to manage my website?
Once you have selected your WordPress Maintenance plan and subscribed we will re-direct you to a form to fill in with the required information we need to manage your website. The details collected are secure and encrypted for your protection. We need this information to assess your website and provide the best service for your needs. All your information is private keep secure and we never share it with a third party.
What if I have multiple sites?
We have special WordPress Maintenance packages for those who have more than one website. If you have 2 to 5 sites or more than 5 contacts us for a personalized proposal.
If you are a Graphic or Web designer looking to offer added value to your clients, we can do that for you as a White Label Supplier – where we act as your business associates and the work will be done & delivered under your company’s brand.
What if my website is hacked?
For our Premium and Platinum clients we will continuously monitor your website for any security issues. Most security issues will be covered in your monthly plan. If there is an issue you will be notified immediately with a suggested plan to clean your website.
For our Standard clients, you will be notified of the hack along with an estimated cost to the repair. Unfortunately there is no fool proof guarantee against hacking however we take every precaution we can to prevent it from happening in the first place.
If an update breaks my website, will I incur fees to fix it?
We will immediately roll back your website to the previous version before the update took place to restore it to it’s original state. The issue will be documented and suggestions made in your reports.
For our Premium and Platinum clients the majority of issues will be covered in your monthly fees, however we cannot be held responsible for user caused issues such as plugin conflicts, custom plugins, or modified plugins. Additional fees may be incurred however you will be notified in advance.
What happens if my WordPress plugin is no longer supported.
If a plugin becomes unsupported it can become a security liability for your website. We suggest in these cases to either find a replacement plugin that will do the same job or find another work around rather than persevering with the unsupported plugin. Unsupported plugins can make your website vulnerable to hacking.
Can I cancel my WordPress Maintenance Plan
Yes you can. We require notice in writing 30 days in advance.
We reserve the right to cancel your plan if your credit card payment becomes in arrears more than 7 days past the due payment date.
Can I upgrade my WordPress Maintenance plan?
Yes you can. Simply purchase another WordPress Maintenance Plan and we will convert your existing plan to the new plan. This can be done at anytime.
We want to work with YOU!
If you're thinking of creating a new website or refreshing an existing one, please talk to us before you make your decision so that you are well informed. We will send you our FREE, NO Obligation "Website Brief" to help you scope out all your website needs for now and the future.