I.W.S. Blog No website is better than a bad website! No website is better than a bad website It has been often said that it’s better to have no website than a bad website. Pretty harsh, but consider this; 98% of customers have reported that they stop engaging with a brand after a bad experience online. Websites are supposed to attract customers not drive them away in their droves. User Experience: The solution is to think of your customer first. This is an area where people often get confused and make their websites about them, ignoring their users and not putting themselves in their customers shoes. It’s called User Experience or UX and it is how we interact with the users of the website. If your UX is bad and leaves your visitors feeling lost or confused then they will abandon your website and head for your opposition. In the olden days we used to have Splash pages with fancy Flash introductions that would give the visitors a little show before they entered the website. Those days are long gone and people want to find information quickly and easily as we are all time poor now and don’t have time to go searching for information that should be readily available. Use your Mission Statement: Every business should have a Mission Statement that outlines the company’s core values and reason for being. Use this statement to develop a message to use on your website and be very clear about it. This will get your customers to believe in what you believe in. People don’t buy what you do; they buy...
I.W.S. Blog Website Design in North Vancouver Consumers don’t differentiate between big business or small business. The internet is a global level playing ground where all businesses have equal exposure opportunity. Consumers know what they want when it comes to visiting a website and they don’t differentiate between small business and big business. If they arrive at your website and don’t get the best experience, they will leave, most likely never to return. User Experience (UX) has become a crucial part of the web development process. You need to look at your website from your visitors point of view and ask yourself “Am I giving the best experience I can?”. Some of the major turnoffs for visitors are; Outdated contact details No location address, map or directions No business hours displayed Poor mobile interface or not responsive Outdated or poor design Boring stock photography Can’t find information quickly In a recent survey 60% of respondents said they based their purchase decision on their impression of the business website. It’s your shopfront window to the world so you need to have it looking impressive. Call us today to get an unbiased review of your website and how we can help improve your User Experience....
I called Geoff in a pinch. I found him first page of Google - that's always a good sign when looking for a web... developer! My web team was in Spain and my plugins weren't speaking with one another and needed immediate help. Geoff was knowledgeable, friendly, and completely understood my sense of urgency. He took the challenge and ran with it for me immediately, and fixed my website. Having had active ads on facebook and directing people to my site, Geoff understood exactly how important it was the site was working properly and that it needed attention. I was a brand new prospective client, never spoke with him before and he made me feel right at ease. That next morning as promised, there was an email from Geoff, and he had fixed it all for me. I got on the phone with my team in Spain and told them I was jumping ship to IWS Design. Having a local company help me in the same time zone and care for attention to detail along with an understanding of time sensitivity is exactly what I was looking for. I'm so happy to now have Geoff and his team manage my site for me, and is the best move I've made! I highly recommend this company, and look forward to working with Geoff and his team from here on out. Thanks Geoff!read more
I.W.S. Internet Web Solutions is an outstanding professional service. I would highly recommend I.W.S. Internet Web... Solutions Whether you are just starting or looking to upgrade your website to the next level. Thank you so much for an excellent customer experience.read more
Education is a huge part of building a website! Geoff actually created a program to lead you through building your own.... He is patient and explain the Industry Terminology well. We just had Geoff ad a lead page and I am very happy with the results - thanks for your patience Geoff!read more
Geoff is the best web designer our company worked with. He is very fast and efficient. We feel we are in good hands! I... highly recommend using I.W.S. Internet Web Solutions to design and build your site.read more
Geoff at IWS web solutions has been able to help me with some quick projects related to my own business. He was able to... help with newsletter integration very quickly. Thanks so much for your help, Geoff!read more
Geoff built our company website and I couldn't be happier. It looks amazing and the best part is our phone is starting... to ring off the hook! We are a landscaping company and there is so much competition out there that we really needed something to make us stand out from the crowd and Geoff has given us exactly that. The new site has video, looks awesome on a mobile phone, and is super easy to follow. Impressive!read more
I've been working with Geoff Lee of IWS Design since 2007 and since then he has designed, administered and hosted at... least 6 different business websites for me. I'm happy to recommend him. He is very experienced and responsive but at the same time competitively priced.read more